Frequently Asked Questions
Answers to the most common questions from parents
01What is Farid Academy?
What is Farid Academy?
Farid Academy is an online educational platform offering one-on-one sessions for character development and skills building for children aged 3 to 18. We follow the globally recognized CASEL framework for Social-Emotional Learning.
02What areas do the workshops cover?
What areas do the workshops cover?
Our workshops cover 5 pillars: Character Building & Self-Confidence, Innovation & Critical Thinking, Ethical Values, Etiquette & Positive Behavior, and Cultural Exploration. We have 58 diverse workshops.
03How are sessions conducted?
How are sessions conducted?
Sessions are conducted online one-on-one with a certified trainer via live video call. Each session is 45 minutes and includes interactive activities and discussions.
04Are trainers certified?
Are trainers certified?
Yes, all trainers are certified and experienced in teaching children and developing their characters. They undergo specialized ongoing training and regular evaluation.
05What age range is suitable?
What age range is suitable?
The program targets children aged 3 to 18, with age-appropriate content for each group to ensure the best learning experience.
06Can I attend a trial workshop before registering?
Can I attend a trial workshop before registering?
Yes, you can request a free trial workshop to see how your child benefits from the sessions before committing to any package.
07How long is each workshop?
How long is each workshop?
Each workshop is 45 minutes, including interactive activities, discussions, and practical tasks designed for each age group.
08What payment methods are available?
What payment methods are available?
We accept card payments (Visa/Mastercard/Meeza/Apple Pay) directly on the booking page for Egypt and Gulf customers, and InstaPay transfers for Egypt. Saudi customers pay in SAR via mada, Apple Pay, and STC Pay.
09What is the cancellation and refund policy?
What is the cancellation and refund policy?
Full refund within 48 hours of registration. After that, sessions can be postponed according to each package's postponement policy.
10Do you provide progress reports?
Do you provide progress reports?
Yes, we provide comprehensive progress reports after each workshop, including trainer notes, areas worked on, and recommendations.
11How do you ensure children's data safety?
How do you ensure children's data safety?
We are committed to children's privacy and use the latest encryption and security technologies. All sessions are recorded for quality purposes only.
12Can sessions be rescheduled?
Can sessions be rescheduled?
Yes, sessions can be rescheduled at least 24 hours before the scheduled time. The number of free postponements depends on the package type.
13What tools does the child need?
What tools does the child need?
The child only needs a computer or tablet with a stable internet connection and a webcam. No additional software download needed.